Help
Support
Email us. We reply within 2 working days (Monday to Friday, IST).
Write to us
hello@scalatris.com is the one address for support, billing, refunds and privacy. Write from the email you sign in with, so we can find your account. We reply within 2 working days (Monday to Friday, IST).
What to include
- Which specialist you were using, and what you expected to happen.
- For payments: the invoice number, or the Razorpay payment ID from your receipt.
- A screenshot, if something looks wrong.
Refunds and privacy
See Refunds for when you can get your money back. For a privacy complaint, our Grievance Officer is Sujata Chiplunkar; see the Privacy policy.