Privacy policy

Who is responsible

SAFEWAY SOLUTIONS LLP (LLPIN ACY-3403), 4th Floor, Samarth House, opp. Titan World, Mahatma Nagar, Nashik, Maharashtra 422005, decides how your personal data is used in Scalatris. We follow India's Digital Personal Data Protection Act, 2023. Write to us at hello@scalatris.com.

What we collect and why

• Your email address, to sign you in and to send account emails.
• If you sign in with Google: your name and profile photo, to show who is signed in.
• What you give a specialist (notes, ideas, voice and rules) and the drafts it writes, to do the work you ask for.
• Invoice details (name, state, and a business name and GSTIN if you add them), to issue GST tax invoices.
• Your IP address, for a short time, to limit sign-in and code attempts and keep accounts safe.

We never sell your data or use it for ads, and we never use your content to train AI models. Card and UPI details go to Razorpay, never to us.

Who processes your data

These companies handle personal data for us, only to run Scalatris:

• HostingerHosts the servers that run Scalatris and its database.India (Mumbai)
• PostmarkSends sign-in codes and account emails.United States
• AnthropicWrites drafts from the notes you give a specialist.United States
• RazorpayTakes payments. Card and UPI details go to Razorpay, never to us.India

Some of them process data outside India. We share only what each needs. If your business needs a signed data processing agreement, write to hello@scalatris.com.

How long we keep it

We keep your data while your account is open. When access ends, your drafts stay readable. If you ask us to delete your account, we erase your data within 30 days. If you don't sign in for 24 months, we email you a warning and then delete the account. GST law requires us to keep tax invoices and credit notes for about 6 years, so those stay even after your account is deleted.

Your rights

You can ask to see the personal data we hold about you, to correct it, or to erase it, and you can withdraw your consent at any time. Withdrawing consent means we can no longer run your account. Write to hello@scalatris.com; we reply within 2 working days (Monday to Friday, IST).

Grievance Officer

Sujata Chiplunkar, hello@scalatris.com, 4th Floor, Samarth House, opp. Titan World, Mahatma Nagar, Nashik, Maharashtra 422005. We acknowledge a complaint within 2 working days (Monday to Friday, IST) and resolve it within one month. If you are not satisfied, you can complain to the Data Protection Board of India.

Security

Each workspace's data is kept apart from every other workspace's in the database, your connection to Scalatris is encrypted. If a breach affects your data, we will tell you and the Data Protection Board as the law requires.

Changes to this policy

If we change how we use your data, we will tell you by email and ask for your consent again when the law requires it.